Transaction and fraud monitoring
We conduct ongoing monitoring of transactions in order to assess the risk of fraud.
- Our team of experts actively monitors all systems and the network to identify security risks
- We have an automated system for detecting potential fraudulent transactions
- We offer comprehensive handling of transaction complaints and chargebacks in accordance with the requirements of payment organisations
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Fraud Detection System
In the area of card issuing and servicing, we use the FDS application to monitor transactions made with supported payment cards from the issuer’s side.
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Merchant Risk Management
In the area of acquiring, we use the MRM application to monitor card acceptance in supported devices: ATMs, cash machines, recyclers and POS terminals.
Monitoring of the ATM and cash deposit machine network 24/7
We have automated access to information about the status of the network – ATM and cash deposit machine activity, availability of services, cash levels, need for intervention and failures. The system automatically detects and informs the operator about events and the need to take action in cases such as:
- Cash shortage, drop and low level of cash
- Failure of card reader, encryptor, printer or confirmations
- Excessive problems with cash withdrawal (reversal)
- Card stopping on host command
- Too many transactions exceeding time limit (time-out)
- Threat and need for intervention
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Transaction and fraud monitoring
We conduct ongoing monitoring of transactions in order to assess the risk of fraud.