Services
POS terminals
- Processing and clearance of payment transactions, Visa, Mastercard, BLIK, Gpay and Apple Pay.
- White Label solutions for ISO and PF terminal networks and banks
- Support in all aspects related to processing non-cash transactions
- Mobile and fixed terminals, mPos and application-based Soft POS
Own terminal network
Support for payment terminals
We offer cooperation in the field of POS terminals in various outsourcing models or with Planet Pay’s own brand.
- The largest selection of platforms and payment devices on the Polish market
- Implementation project management by ITCARD’s team of experts
- Wide range of services available on payment terminals, including integrations with online cash registers
- Authorisation and clearance of transactions, claims handling
- 24/7 technical support and customer service
Outsourcing of POS terminals
We offer a variety of outsourcing models tailored to the client’s needs. Cooperation with us means the possibility of fast implementation and delivery of each element of the merchant service process in the form of the various products we offer.
Our experts will help you match the model to your business, and then carry out the entire process from implementation and integration to card acceptance at your clients.
- Handling the process from contact with a client, through onboarding, to installation and servicing of devices at the merchant’s point of sale
- Dedicated payment application with visual and UX customisation according to your bank’s needs and requirements
- Very fast access to payment products implemented by ITCARD
- Ability to freely integrate with bank systems in the area of transaction data, reports for merchants, invoices, etc.
- Cost optimization – thanks to the scale effect, cooperation in the outsourcing model is more profitable than building or maintaining in-house solutions
Cooperation in the agency model
For clients who require efficient implementation of a new product to their offer, we provide flexible cooperation in the agency and/or lead model. We will provide you with a complete product and help you sell it.
- Supplement your bank’s portfolio with an additional product in the fastest and most cost-effective way.
- Access to Planet Pay’s comprehensive offer for all your POS devices and services.
- Additional revenues – we offer attractive conditions for customer acquisition and participation in the transaction revenues.
- Full substantive and product support as well as conducting dedicated training by our experts.
Planet Pay
We have our own network of Planet Pay payment terminals, licensed by the National Payment Institution.
Read moreTransaction processing
We are one of the largest companies in Poland providing payment transaction processing services. We meet all requirements in the area of transaction processing, clearance and claim handling.
Other services
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Soft POS
This is an application terminal that enables the acceptance of contactless payments directly on smartphones.
Using our application, you can turn you smartphone in to POS terminal and easily accept contactless cards and mobile payments. Just download our Planet Pay POS app form Google Play store.
Using our application, you can turn you smartphone in to POS terminal and easily accept contactless cards and mobile payments. Just download our Planet Pay POS app form Google Play store.
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Integration with cash registers
Integration with a cash system/cash register allows you to quickly and conveniently transfer the payment transaction amount directly to the payment terminal.
Our terminals can be integrated with POS systems and cash registers. We can integrate our terminals with most popular systems in Poland.
Our terminals can be integrated with POS systems and cash registers. We can integrate our terminals with most popular systems in Poland.
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24h/Contact Centre
24/7 phone service for merchants in the area of technical and sales support. Conducted by Content Centre specialists and Remote Sales Team.
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Monitoring and service
We provide professional maintenance services. Thanks to that we are able to install a terminal, even within 24 hours. We provide comprehensive service care (installation, service training).
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Commissioning services
A team of experienced specialists provides comprehensive commissioning services for POS terminals.
Our services includes warehouse handling, application and key loading, applications and certificates management, shipping to the customer and additional services such as initialization, compilation and technical support.
Our services includes warehouse handling, application and key loading, applications and certificates management, shipping to the customer and additional services such as initialization, compilation and technical support.
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Anti-Churn maintenance
Automated client retention process, with full reporting of reasons for churn, negotiations and automatic generation of annexes.
Additional services
Integration with cash registers
Smooth transactions thanks to automatic transfer of the payment amount to the terminal.
Cashback
A service that allows customers to withdraw cash from the terminal when making card payments.
Payment for purchases in card currency
A free service that allows payment in the cardholder’s currency, providing information on the currency conversion rate.
Phone top-ups
The possibility to top up your phone from many operators in any denomination.
Private Data and Multiaccount
Additional information to the transaction performed and the possibility to assign a dedicated bank account.
Logo on a printout
Client’s visual identification or marketing slogan on the printout from the terminal.
EBOK
Access to news and information about contracts, invoices, payments, reports and training materials.
Low interchange rates program
Reduction of the commission charged on VISA and Mastercard card transactions.
Useful documents
See
Guaranteed security of transactions
We ensure constant monitoring of transactions by processing data in secure IT systems using procedures that comply with the PCI DSS standard and the requirements of VISA and Mastercard.
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Comprehensive service
for the payment card life cycle.